Last updated: 3 October 2026
1. Who is responsible. Gestaltung for Trading and Services W.L.L (C.R. 236988), Rafal Tower, Lusail, Qatar. We follow Qatar's Personal Data Privacy Protection Law No. 13 of 2016.
2. What we collect.
- Your name.
- Your WhatsApp number.
- Your email (optional).
- Delivery area and notes.
- Your orders.
- Project briefs and files you upload.
- Your cart.
- Basic usage data through analytics, only after you consent to cookies.
3. Why we collect it. To process and deliver orders, to produce your custom jobs, to answer inquiries, to run the planning tool, to keep accounting records, and to improve the site.
4. Who processes it for us.
- Supabase: hosting and database.
- Vercel: website hosting.
- Resend: sending email.
- Google Analytics 4: analytics, after cookie consent.
- Google Drive and Shopify CDN: product photos.
- Google Gemini and Groq Whisper: the planning tool's text and voice features. Your input is sent to them when you use those features.
- Partner workshops: they receive only the files and details needed to make your part.
5. We do not sell your data. We never sell it and never rent it.
6. WhatsApp. We use WhatsApp only for orders and projects you started. We do not send marketing messages without your consent.
7. Cookies. Essential cookies keep the site working. Analytics cookies are used only after you consent. You can refuse and the site still works.
8. How long we keep data.
- Orders: 5 years, for accounting.
- Project data: until you delete it, or 24 months of inactivity.
- Inquiries: 12 months.
9. Your rights. You may ask to access, correct or delete your data. Message us on WhatsApp or email. We reply within 30 days. We may keep what the law requires us to keep, such as accounting records.
10. Security. We use reputable providers and access controls. No system is perfectly secure. Do not put sensitive personal information in project briefs.
11. Children. Children under 18 may not order. We do not knowingly collect their data.
12. Changes. We may update this policy. The date above shows the latest version.
Contact: Gestaltung for Trading and Services W.L.L, C.R. 236988, Rafal Tower, Lusail, Qatar. WhatsApp/phone: +974 6656 7410. Email: info@gestaltung360.com.